Active Listening as A Basic Skill of Efficient Communication Between Teachers and Parents: An Empirical Study



Abstract Views
8889

Downloads
3501

Citations

Share

##plugins.themes.bootstrap3.article.sidebar##

Submitted Sep 29, 2021
Published Nov 3, 2021
10.24018/ejedu.2021.2.6.186

Abstract viewed = 8889 times

Table of Contents

##plugins.themes.bootstrap3.article.main##

This study deals with active listening as a basic skill of efficient communication used by teachers in their communication with their students’ parents. Two hundred and twenty-two teachers and thirty-three principals of primary education school units participated in this empirical study. Teachers mention that they use active listening in their communication with parents with attention and observation, they accept parents’ words, they maintain a neutral position and they show empathy to share their reflections and feelings. Moreover, during the use of active listening as an active skill of efficient communication between teachers and parents, teachers mention the contribution of their verbal intervention. In this way they ask open-ended and closed-ended questions for clarifications, and they repeat the parent’s main views without expressing their personal opinion. During their verbal positioning, teachers first mention to parents the good characteristics of their children, then they focus on their learning weaknesses.

Keywords: Active listening, communication skills, parents, teachers, verbal intervention

References

  1. S. E. Saleh. 4Cs in the EFL Classroom. University Bulletin, vol. 4, pp. 57-80, 2019.
     Google Scholar
  2. M. Grace and CA. Gerdes. “Parent–teacher relationships and parental involvement in education in Latino families”. Contemporary School Psychology, vol. 23, no. 4, pp. 444–454, 2019.
     Google Scholar
  3. L. Mata, I. Pedro and J. F. Peixotoa. “Parental support, student motivational orientation and achievement: The impact of emotions”. International Journal of Emotional Education. vol. 10, no. 2, pp. 77–92, 2018.
     Google Scholar
  4. P. J. Stamatis (2019). “Communication relations among parents and preschoolers: Thoughts, comments and suggestions”, In R. V. Nata (Ed.), Progress in Education, vol. 60, pp. 83–106, USA, NY: Nova Science Publishers.
     Google Scholar
  5. P. J. Stamatis and M. Chatzinikola. “Advantages and Reasons Hindering the Communication between Teachers and Parents: An Empirical Study”. European Journal of Education and Pedagogy. Vol. 2, no. 2, pp. 43-48, 2021.
     Google Scholar
  6. T. Baker, J. Wise, G. Kelley and R. Skiba. “Identifying barriers: Creating solutions to improve family engagement”. Sch. Community J. vol. 26, pp. 161–184, 2016.
     Google Scholar
  7. B. D. Graham (2019). Listening. In O. Hargie (Eds.) The Handbook of Communication Skills. Fourth edition published 2019 Routledge, 259-286. [Online]. Available: https://dl.uswr.ac.ir/bitstream/Hannan/141245/1/9781138219120.pdf.
     Google Scholar
  8. P. J. Stamatis. Communication in education and management processes. Athens: Diadrasi, 2012.
     Google Scholar
  9. D. McNaughton, D. Hamlin, J. McCarthy, D. Head-Reeves and M. Schreiner. “Learning to listen: Teaching an active listening strategy to preservice education professionals”. Topics in Early Childhood Special Education, vol. 27, pp. 223–231, 2008.
     Google Scholar
  10. M. Friend and L. Cook. Interactions: Collaboration skills for school professionals (5th ed.). Boston: Pearson, 2007.
     Google Scholar
  11. M. Blue Banning, A. J., Summers, C. H. Frankland, L. Lord Nelson and G. Beegle. “Dimensions of family and professional partnerships; Constructive guidelines for collaboration”. Exceptional Children, vol. 70, pp. 167-184, 2004.
     Google Scholar
  12. M.Yasin. “Communication Strategies for Parents and the Community involvement at Integrated Special Education School”. International Journal of Humanities and Social Science Invention, vol. 2, no. 4, pp. 6-11, 2013.
     Google Scholar
  13. K. Diamantidou (2014). “Interpersonal relations in school classroom and skills of efficient communication with students. Education of foreign and repatriated students”. [Online]. Available: http://www.diapolis.auth.gr/epimorfotiko_uliko/.
     Google Scholar
  14. D. R. Castro, A. Cohen, G. Tohar and A. N. Kluger. “The Role of Active Listening in Teacher–Parent Relations and the Moderating Role of Attachment Style”. International Journal of Listening vol. 27, no. 3, pp. 136-145, 2013. DOI:10.1080/10904018.2013.813242.
     Google Scholar
  15. Chr. Saitis. Initiation of teachers to the secrets of school leadership. Athens: editions Saitis Chr., 2014.
     Google Scholar
  16. J. Zaki. “Intergrating Empathy and Interpersonal Emotion Regulation”. The Annual Review of Psychology, vol.71, pp. 517-540, 2020
     Google Scholar
  17. D. McNaughton and R. B. Brooks R. Vostal (2010). Using Active Listening to Improve Collaboration With Parents. [Online]. Available: www.researchgate.net/publication/230852814.
     Google Scholar
  18. G. Reppa (2019). “Active listening based on ‘L.A.F.F. don’t C.R.Y.’ strategy, as a basic tool of efficient communication between teachers and parents”. Downloaded from HEPHAESTUS Repository, Neapolis University institutional repository. http://hdl.handle.net/11728/11870.
     Google Scholar
  19. L. Kidder and C. Judd. Research methods in social relations. Chicago, Holt, Rinehart and Winston Inc, 1986.
     Google Scholar
  20. M. Linardakis, (2014). P-value. Correlation factors. [Online]. Available: https://opencourses.uoc.gr/courses/mod/page/view.php?id=6671.
     Google Scholar
  21. S. Lazoritz. “Dealing with angry patients”. Physician Executive, vol. 30, no. 3, pp. 28, 2004.
     Google Scholar
  22. A. Turnbull, R. Turnbull, E. Erwin and L. Soodak. Families, professionals and exceptionality; Positive outcomes through partnership and trust (5th ed) Upper Saddle River, NJ Pearson, 2006.
     Google Scholar
  23. M. Cole and R. S. Cole. The development of children (4th ed.). New York: Worth Publishers, 2001.
     Google Scholar
  24. S. Lasky. “The cultural and emotional politics of teacher-parent interactions”. Teaching and Teacher Education, vol. 16, pp. 843–860, 2000.
     Google Scholar
  25. J. Anderson (2008). “Developing active listening skills”. IDEA Fitness Journal, vol. 5, no.5, pp. 85-87, 2008.
     Google Scholar
  26. N. Kourmousi, E. Amanaki, C. Tzavara and V. Koutras. “Active Listening Attitude Scale (ALAS): Reliability and Validity in a Nationwide Sample of Greek Educators”. Social Sciences, vol. 6, no. 1, pp. 28 2017 doi:10.3390/socsci6010028.
     Google Scholar
  27. K. D. Simmons and C. Hemmings. “The Importance of Integrating Active Listening Skills during Parent-Teacher Conferences in a Simulated Environment”. International Journal of Business Humanities and Technology, vol. 8, no. 1, 2018.
     Google Scholar