Research Article

Parents’ Satisfaction on Online Learning: A Review

Siti Pratiwi
IAIN Langsa, Aceh, Indonesia
* Corresponding author
Fasti Rola
University of North Sumatra, Medan, Indonesia
Titin R. Rambe
STKIP Al-Maksum Langkat, Indonesia
DOI icon 10.24018/ejedu.2022.3.6.534

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Submitted 2022-11-29
Published 2022-12-30

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Article Main Content

The COVID pandemic has forced the education system to shift to online learning, effectively forcing parents to understand online learning in the current 4.0 era. The goal of this study is to collect and analyze research on parents’ satisfaction with online learning during the COVID-19 pandemic in the 2020–2021 research period. The comprehensive literature review focuses on quantitative and qualitative research on the satisfaction of online learning from the perspective of parents with elementary school-aged children. The 23 research articles that were analyzed were organized by content. According to the findings, parents' satisfaction with the online learning process that occurred during the COVID-19 period is divided into two categories: high and low satisfaction. Socioeconomic factors, direct parental involvement, and high competence and motivation in children all contribute to high satisfaction. Low parental satisfaction, on the other hand, is influenced by family circumstances, limited facilities, unprofessional teachers, and parents’ concerns about student health. This literature review provides information for future systematic, planned, and effective learning by involving educational elements such as students, teachers, parents, and schools.

Keywords: online learning, satisfaction, parents.

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